Data we collect from you
Stephen Fretwell collects data about you:
- When you request information about our services and products or otherwise provide us with your personal details (such as your name, contact details, e-mail address etc.); and
- From your usage of the website and any other information you post on the website, e-mail or otherwise sent to us. By contacting us through the website you consent to the collection, storage, use and transfer of your data by us in accordance with the terms of this privacy policy.
Use of data
We will only use your data:
- To supply you with the products, services and information which you have requested; and
- To help improve our services generally.
We may contact you by post or telephone as well as by e-mail. If you change your mind about being contacted in the future please let us know.
Security
All information you provide to us is stored on secure servers with industry standard anti-virus and firewall protection in place.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted online or through the website. Any transmission is at your own risk. Once we have received your information, we use strict procedures and security features to try to prevent unauthorised access.
Disclosure of data
We process all data in accordance with the EU General Data Protection Regulation. We may disclose your data to other third parties who act for us in order to provide the information you have requested. Unless required to do so by law, we will not otherwise share, sell or distribute any of the data you provide to us without your consent.
Cookies
We use cookies on our website to collect information and to track visitors’ movements through the website. When you start to use the website, you will be asked whether you agree to the use of cookies.
Our website uses Google Analytics. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. For more information, please read Google’s privacy policy.
You can set your browser so that it does not accept cookies. As a result, some features of our website may not function.
Your rights
You have the right to ask for a copy of the data held by us in our records. You also have the right to require us to correct any inaccuracies in your data or delete your data.
Consent
You can withdraw your consent for us to contact you at any time. Please contact us on 01427 753797 to request and action this.
Changes
We may make changes to this policy from time to time and any changes will be posted on this page.
Contact us
If you have any questions or concerns regarding the use of your data or this policy then please contact us on 01427 753797. We will make all efforts to deal with any requests or concerns as speedily as possible.
If we are unable to resolve any issue to your satisfaction, you have the right to complain to the Information Commissioner’s Office.
